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FAQ

  • Q What is the minimum order quantity(MOQ)?

    A For dental equipment such as dental unit and dental autoclave, our MOQ is 1pc.And for some spare parts, the MOQ will mentioned on the price list. And sample order are acceptable.
  • Q What about warranty and after-sale service?

    A
    Most of our equipment will have 1 year warranty. During the warranty, we will offer instructions for testing and maintenance. And also we will also free spare parts for replacement if necessary. And our Dental autoclave will have 2 years warranty.
  • Q What certifications do we have?

    A CE, ISO13485, Free sale certification and also the certification of origin.
  • Q Can you do OEM service?

    A Yes, we can offer OEM LOGO as your requirements.
  • Q What about terms of payment:

    A T/T ,LC,Western Union and Alibaba Escrow are available.
  • Q What about delivery time?

    A Generally it is about 10workdays after we get the payment. About batch order,the deliverty time will accroding the order quantity.
  • Q What about delivery method?

    A Shipping by sea, by air and Express.

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